Supervisory Dealing With Difficult People & Situations
Price On Enquiry
Assessment not required
The course enables the participants to gain confidence in dealing satisfactorily with difficult situations and difficult people.
Inevitably such people will meet situations of potential conflict and misunderstanding.
Such events demand well-developed communication skills if they are to be dealt with sensitively with the best possible outcome being achieved for all concerned.
Available to be delivered on-site to groups of 6 – 10 people.
Anyone whose working environment brings them into contact with the general public, e.g. school sports fields, local authority amenity land, village or community sports facilities or play areas, golf courses, public parks and gardens, theme and leisure parks.
New dates currently being planned – Use the link below to register your interest.